Refund &
Cancellation

This Refund & Cancellation Policy explains how cancellations, refunds, rescheduling requests, and service payments are handled by TechHodu.

This policy applies to services booked or purchased through TechHodu unless a separate written proposal, quotation, invoice, agreement, or contract contains different commercial terms.

Some projects or services may require an advance payment, booking amount, deposit, or milestone payment before work begins.

Any applicable payment amount, schedule, scope, and commercial conditions will be communicated in the relevant proposal, quotation, invoice, or service agreement.

If you need to cancel a service before work has started, please contact TechHodu as soon as possible.

Where no work, committed resource, or non-refundable third-party cost has been incurred, TechHodu may process an eligible refund in accordance with the applicable commercial terms.

Once work has started, a refund may be reduced or unavailable for the portion of services already performed.

This may include planning, research, design, development, consulting, revisions, meetings, project management, or other work completed before cancellation.

Payments already committed to third-party services, software, hosting, domains, APIs, licenses, subscriptions, advertising platforms, payment providers, or other external suppliers may not be refundable.

Any such costs will be considered separately when determining an eligible refund.

Where a project is divided into milestones, work that has been completed, delivered, approved, or substantially completed may not be eligible for a refund.

The applicable project proposal or agreement will take precedence where it contains specific milestone or payment terms.

If circumstances require a project or service to be postponed rather than cancelled, TechHodu may consider a rescheduling request.

Rescheduling depends on team availability, project status, and commitments already made. Rescheduling does not automatically create a right to a refund.

Where a refund is approved, it will generally be processed using the original payment method where reasonably possible.

The time taken for the refunded amount to appear may depend on the payment provider, bank, card issuer, or other financial institution.

A refund request should not normally be used as a substitute for agreed revisions or corrections.

Where a project includes a defined revision process, clients are encouraged to raise concerns promptly so reasonable issues can be addressed within the agreed scope.

Exceptional circumstances may be reviewed individually by TechHodu.

Any exception is considered on a case-by-case basis and does not create a general entitlement to the same treatment in another project or situation.

Send your cancellation or refund request to techhoduofficial@gmail.com with your name, company if applicable, project or service details, payment or invoice reference, and the reason for the request.

We may request additional information before reviewing and deciding the request.

TechHodu may update this Refund & Cancellation Policy from time to time to reflect changes to our services, payment processes, or business practices.

Updated versions will be published on this page together with a revised "Last updated" date.